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Sync anything between monday.com and ServiceNow
Bidirectional sync covering fields, hierarchies, comments, and dependencies.
monday.com
Supported item types
Supported field types
ServiceNow
Supported table types
Supported field types
Real-time data sync with full control, no coding required
See how teams succeed with Unito
Enterprise-grade sync without the enterprise-grade complexity
Enterprise-grade service-to-project sync usually arrives with weeks of services hours. Unito brings the same reliability between monday.com and ServiceNow with self-serve setup and field-level configurability.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Run IT service work where the delivery team already lives.
An office build-out triggers a ServiceNow change request. The delivery team runs the work in monday.com and won't log into ServiceNow. Unito creates the Monday item, syncs status both ways, and the Friday reconciliation meeting goes away.
Schedule your free demoTurn ServiceNow incidents into Monday items
Incidents create linked Monday items on the delivery board. Status, assignment, and due date sync both ways. Monday updates flow back to the ServiceNow record.
Map ServiceNow status to Monday's status column
ServiceNow status (New, In Progress, Resolved) maps to Monday's color-coded status column. Custom fields move both ways. Updates land on the matching field either way.
Stop reconciling two systems by hand
The Friday meeting where someone asks "is that deployed?" goes away. Closed-loop reporting builds itself. IT-Ops reads the dashboard once, not twice across two tools.
See how you can sync monday.com and ServiceNow with Unito
Book time with an integration expert who can help solve your specific workflow integration challenges.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About monday.com
Monday.com is a Work OS that lets teams build custom workflows for project management, CRM, marketing, software development, and more. Its visual boards and flexible columns adapt to how teams actually work.
Learn more about Unito's monday.com integrations ↗About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗Frequently asked questions about monday.com and ServiceNow
Yes. Flow rules turn matching incidents into Monday items. Priority, assignment group, and status sync into columns and stay current both ways.
No. Unito connects to ServiceNow through the standard REST API. Integration Hub is not required to sync incidents, change requests, or service requests with monday.com.
Yes. ServiceNow status values map to Monday’s color-coded status column. Sync direction is configurable per flow so either tool can be the source for that field.
Yes. Public comments sync to Monday updates by default. Work notes can stay private to ServiceNow or sync as internal-only updates depending on flow rules.