Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between ServiceNow and Favro at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate ServiceNow incidents into Favro without copy-paste
When a ServiceNow incident or change request needs product attention, Unito turns it into a Favro card on the right board automatically. As your team works the card, status and comments flow back to ServiceNow so Support stays informed.
Schedule your free demoIncidents become Favro cards instantly
New ServiceNow incidents, cases, and catalog tasks that match your rules appear as Favro cards on the right board, so Product picks up escalations the moment they qualify — no manual handoff.
Updates sync both ways, in real time
Status changes, assignees, and comments on a Favro card flow back to the linked ServiceNow incident, keeping Support and Product aligned automatically.
You decide what crosses
Rules and field mapping let you control exactly which incidents escalate and which ServiceNow fields land on each Favro card — by priority, assignee, or any criteria you set, with no engineering effort.
See how you can sync Favro and ServiceNow with Unito
Book a demo and watch ServiceNow incidents flow into Favro cards in real time, with updates syncing back to keep Support and Product in lockstep.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Favro
Built with collaborative planning in mind, Favro helps teams manage projects efficiently and effectively. You can easily organize tasks, manage resources across multiple projects and get real-time visibility into progress.
Learn more about Unito's Favro integrations ↗Popular Tool Pairings
About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗Frequently asked questions about Favro and ServiceNow
Yes. Once you set the rules, any ServiceNow incident matching your criteria automatically creates a linked Favro card. Unito then keeps both items in sync two-way, so changes on either side stay current.
Yes. Unito syncs comments across ServiceNow and Favro, and you control private versus public visibility so internal notes stay internal while shared updates reach both teams.
Yes. Unito maps both native and custom fields and supports custom fields via API. You define how each ServiceNow field maps to a Favro field and set the flow direction for every mapping.
No. Unito is fully no-code, so the team that owns the workflow can build and adjust the sync without scripting or dev support. Rules and mappings are managed through a visual interface.