Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between Basecamp and ServiceNow at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate ServiceNow incidents into Basecamp without leaving either tool
When a ServiceNow incident or case needs hands-on work, Unito creates a matching Basecamp to-do in the right project automatically. As the team makes progress, status and updates flow back to ServiceNow so support and delivery stay aligned.
Schedule your free demoEscalations become to-dos instantly
Qualifying ServiceNow incidents and change requests turn into Basecamp to-dos the moment they meet your rules, so work lands in the right project without manual copying or re-keying.
Progress syncs back to ServiceNow
Updates on a Basecamp to-do flow back to the source incident in real time, keeping ServiceNow agents informed without status-check pings.
Context stays intact
Descriptions, comments, and attachments move with each escalation, so the Basecamp project team sees the full ServiceNow incident history and the support side keeps a complete record of the resolution.
See how you can sync Basecamp and ServiceNow with Unito
Book time with an integration expert who can help solve your specific workflow integration challenges.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Basecamp
Basecamp is a project management solution used to track assignments, collaborate, and stay organized on projects. It offers a unique array of features such as task lists, message boards, group chat rooms, file sharing, and calendar integration.
Learn more about Unito's Basecamp integrations ↗Popular Tool Pairings
About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗Frequently asked questions about Basecamp and ServiceNow
Yes. With rule-based criteria, any ServiceNow incident that meets your conditions automatically creates a matching Basecamp to-do, and Unito keeps both sides in sync two-way as work progresses.
Yes. Unito syncs comments bidirectionally between Basecamp and ServiceNow, and you control private versus public visibility so internal notes stay internal while shared updates reach both teams.
Yes. Unito maps native and custom fields supported through each tool’s API, so you can connect custom ServiceNow fields to the right Basecamp fields and set the flow direction for each one.
No. Unito is fully no-code, so support or project owners can set up, adjust, and own the Basecamp and ServiceNow sync through rules and field mapping, with no scripting or dev-led upkeep required.