Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
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"Unito’s flexibility and support were critical. They didn’t just provide a tool; they became a partner in solving our workflow challenges."
$595k
saved annually
21k
tasks synced monthly
7.9k
hours saved annually
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"Absolutely love the two-way sync. It allows our pipeline to run seamlessly from Sales to Engineering, while ensuring everyone is on the same page in Salesforce and Jira."
$312k
saved annually
2600
hours saved
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"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams."
$291k
saved annually
3328
hours saved
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"We saved more than 40 hours a week after syncing Asana and Jira through Unito. Our engagement with the C-suite was far, far better than expected. "
$218k
saved annually
2236
hours saved
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"Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves."
8.5
weeks IT time saved/year
30-40
ServiceNow licenses saved
9.79x
ROI
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"Unito allows us to use the right project management and development tools so our teams can do their work without changing how they work."
$98k
saved annually
1040
hours saved
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between ServiceNow and Confluence at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Product teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Escalate ServiceNow incidents into Confluence knowledge
When a ServiceNow incident or change request needs wider visibility, Unito escalates it into a Confluence page in your documentation or reporting space. Updates flow both ways, so the page and the source ticket stay aligned as work progresses.
Schedule your free demoTurn tickets into living documentation
Each escalated ServiceNow incident lands as a Confluence page in your knowledge base, capturing the details your Product and Support teams need without manual copying or stale notes.
Keep both sides current, automatically
Edits to a Confluence page sync back to the linked ServiceNow incident, and ticket changes update the page, so nothing drifts out of date.
Control what gets shared
Rule-based filters decide which incidents, change requests, and fields reach Confluence, while comment visibility settings keep internal notes private and shared context public.
See how you can sync ServiceNow and Confluence with Unito
Book a demo to see ServiceNow incidents escalate into Confluence in real time, with two-way sync keeping every page and ticket aligned.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Confluence
Atlassian’s Confluence is a robust collaboration platform for anyone who wants to create, organize and share information from a central hub. With features such as collaborative editing and a built-in task manager, it’s ideal for streamlining workflows and fostering team cohesion.
Learn more about Unito's Confluence integrations ↗About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗Frequently asked questions about Confluence and ServiceNow
Yes. Unito’s rule-based two-way sync can create a Confluence page whenever a matching ServiceNow incident appears, and changes on either side keep both in sync. You set the criteria that decide which items flow across.
Yes. Unito syncs comments between the two tools and gives you control over private and public visibility, so internal notes stay internal while shared context reaches the right audience.
Yes. Unito maps native and custom fields, and supports custom fields exposed through each tool’s API. You configure field mapping and flow direction for each field with no code required.
You do, with no code. Unito’s no-code interface lets the team that owns the workflow build, adjust, and maintain the sync directly, without scripting or dev-led setup to keep it running.