Trusted by Fortune 500 companies and global brands
Real-time data sync with full control, no coding required
See how teams succeed with Unito
Enterprise-grade sync without the complexity
Unlike iPaaS tools, Unito handles data workflows between ServiceNow and Bitbucket at any scale — with easy-to-use rules, intuitive field mapping, and deep configurability tailored for cross-team collaboration between Support and Engineering teams.
Abstracted complexity
Lower total cost of ownership
Scalability and resilience
in sync
in sync
Enterprise-grade control and reliability
Unito is designed to meet the highest standards of security and performance.
SOC 2 Type 2 certified
GDPR and CCPA compliant
- SSO
- End-to-end encryption
- Access controls and flow permissions
- Centralized monitoring tools
- No data stored by Unito
Turn ServiceNow incidents into Bitbucket issues, automatically
When a ServiceNow incident or change request needs an engineering fix, Unito creates a matching Bitbucket issue in the right repository. As developers update the issue or land commits, status and details sync back to ServiceNow in real time.
Schedule your free demoEscalate without copy-paste
New ServiceNow incidents and catalog tasks flow straight into Bitbucket as issues, so engineering picks up work with full context and support stops manually relaying tickets.
Keep both sides current as work progresses
As Bitbucket issues move toward resolution, status, assignee, and comment changes sync back to the originating ServiceNow incident in real time.
Map fields your way
Decide exactly how ServiceNow incident fields line up with Bitbucket issue fields. Map native or custom fields, set flow direction per field, and use rules to control which tickets ever reach engineering.
See how you can sync Bitbucket and ServiceNow with Unito
Book a demo to see ServiceNow incidents escalate into Bitbucket issues and sync back automatically — built for your support and engineering teams.
What to expect
- A 15-30 min call to assess your workflow and integration needs
- A solutions overview of Unito’s sync platform
- Hands-on help to get started and support your evaluation
About Bitbucket
This cloud-based version control system enables developers to collaborate on projects from anywhere in the world. Its Git repository management solution is designed for professionals in search of a central place to collaborate on source code and development flow.
Learn more about Unito's Bitbucket integrations ↗Popular Tool Pairings
About ServiceNow
ServiceNow functions as a digital help desk for organizations that want cloud-based solutions for IT, HR, customer service, and other departmental needs.
Learn more about Unito's ServiceNow integrations ↗Frequently asked questions about Bitbucket and ServiceNow
Yes. Unito’s two-way sync can create a Bitbucket issue whenever a ServiceNow incident meets your rule-based criteria, then keep both items in sync as either side changes — no manual handoff required.
Yes. Unito syncs comments between ServiceNow and Bitbucket bidirectionally, with controls over private and public visibility so each team sees the right notes on the synced item.
Yes. Unito maps native and custom fields between ServiceNow and Bitbucket via their APIs, and you set the flow direction for each field so the data lines up the way your teams need it.
Your team does, with no code. Unito is owned and adjusted by the people who run the workflow — rules, field mappings, and flow direction are changed in a no-code interface, no engineering required.