Category

Project Management (page 13)

Managing projects is a tough gig. You need the right tools, mindset, and skillset. In this category, you’ll get articles on all of this.

Project management for customer service

The Complete Guide to Project Management for Customer Service Teams

In this E-book you’ll learn how project management can help your customer service team deal with challenging tickets and better prepare for the future.

Two people shrugging as money burns above them, representing project risks.

How To Manage Potential Project Risks In 3 Steps 3

Learn how to identify, mitigate, and monitor risks to avoid them or minimize their impact throughout the duration of your project.