Build powerful Zendesk workflows

Empower your customer support teams with Unito’s two-way Zendesk integration. Send tickets from Zendesk to other tools and get real-time updates back. Sync assignees, attachments, notes, status, and more.

Popular Zendesk integrations

Connect Zendesk and Asana

Automatically sync Zendesk tickets to relevant Asana projects when they require the involvement of other business teams.

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Connect Zendesk and Jira

Quickly submit bugs to Jira and track progress in real-time all from within Zendesk to keep customers updated.

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Connect Zendesk and Trello

Visually organize your support tasks in a Trello Kanban board or use boards to keep internal stakeholders informed.

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Connect Zendesk and HubSpot

When key accounts submit tickets in Zendesk, keep their account managers informed by syncing updates into HubSpot.

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Unito supports the following Zendesk fields

Zendesk field One-way icon: info Two-way icon: info
Assignee Supported Supported
Attachment Supported
Checkbox Supported Supported
Credit card number Supported Supported
Date Supported Supported
Decimal Supported Supported
Dropdown Supported Supported
First note Supported Supported
Group name Supported
Link to ticket Supported
Multi-line Supported Supported
Multiselect Supported Supported
Notes Supported Supported
Numeric Supported Supported
Priority Supported Supported
Regex Supported Supported
Requester Supported Supported
Status Supported Supported
Subject Supported Supported
Submitter Supported
Tag Supported Supported
Task due date Supported Supported
Text Supported Supported
Ticket number Supported
Ticket type Supported

"The most successful businesses understand the importance of infusing great customer experiences into everything they do. Unito is key to helping companies provide the best customer service experiences by keeping people in sync as they collaborate across tools and teams."

Tim Marsden , Senior Director, Technology Partner Ecosystem @ Zendesk

Build your own unique Zendesk workflows with Unito

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