Build powerful Zendesk workflows

Empower your customer support teams with Unito’s two-way Zendesk integration. Send tickets from Zendesk to other tools and get real-time updates back. Sync assignees, attachments, notes, status, and more.

Zendesk

Popular Zendesk integrations

Connect Zendesk and Asana

Automatically sync Zendesk tickets to relevant Asana projects when they require the involvement of other business teams.

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Connect Zendesk and Jira

Quickly submit bugs to Jira and track progress in real-time all from within Zendesk to keep customers updated.

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Connect Zendesk and Trello

Visually organize your support tasks in a Trello Kanban board or use boards to keep internal stakeholders informed.

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Connect Zendesk and Google Sheets

Build out automated reporting dashboards to track tickets, support performance, and more, all within Google Sheets.

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Unito syncs the following Zendesk fields

Zendesk field One-way icon: info Two-way icon: info
Assignee icon: info Supported Supported
Attachment icon: info Supported
Submitter icon: info Supported
Checkbox (custom field)* icon: info Supported Supported
Comment icon: info Supported Supported
Group icon: info Supported
Created at icon: info Supported
Date (custom field)* icon: info Supported Supported
Decimal (custom field)* icon: info Supported Supported
Description icon: info Supported
Due date icon: info Supported Supported
Follower id icon: info Supported Supported
Ticket number icon: info Supported
Numeric (custom field)* icon: info Supported Supported
Is public icon: info Supported Supported
Tag icon: info Supported Supported
Multiselect (custom field)* icon: info Supported Supported
Credit card number (custom field)* icon: info Supported Supported
Priority icon: info Supported Supported
Regex (custom field)* icon: info Supported Supported
Requester icon: info Supported Supported
Status icon: info Supported Supported
Dropdown (custom field)* icon: info Supported Supported
Type icon: info Supported
Text (custom field)* icon: info Supported Supported
Multi-line (custom field)* icon: info Supported Supported
Subject icon: info Supported Supported
Updated at icon: info Supported
Url icon: info Supported

* Custom fields are only available for Team plans and up. Visit our pricing page for more information.

"The most successful businesses understand the importance of infusing great customer experiences into everything they do. Unito is key to helping companies provide the best customer service experiences by keeping people in sync as they collaborate across tools and teams."

Tim Marsden , Senior Director, Technology Partner Ecosystem @ Zendesk

Build your own unique Zendesk workflows with Unito

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