| Zendesk field |
One-way 
|
Two-way
|
|---|---|---|
| Assignee | Supported | Supported |
| Attachment | Supported | |
| Checkbox | Supported | Supported |
| Credit card number | Supported | Supported |
| Date | Supported | Supported |
| Decimal | Supported | Supported |
| Dropdown | Supported | Supported |
| First note | Supported | Supported |
| Group name | Supported | |
| Link to ticket | Supported | |
| Multi-line | Supported | Supported |
| Multiselect | Supported | Supported |
| Notes | Supported | Supported |
| Numeric | Supported | Supported |
| Priority | Supported | Supported |
| Regex | Supported | Supported |
| Requester | Supported | Supported |
| Status | Supported | Supported |
| Subject | Supported | Supported |
| Submitter | Supported | |
| Tag | Supported | Supported |
| Task due date | Supported | Supported |
| Text | Supported | Supported |
| Ticket number | Supported | |
| Ticket type | Supported |
Build powerful Zendesk workflows
Empower your customer support teams with Unito’s two-way Zendesk integration. Send tickets from Zendesk to other tools and get real-time updates back. Sync assignees, attachments, notes, status, and more.
Popular Zendesk integrations
Connect Zendesk and Asana
Automatically sync Zendesk tickets to relevant Asana projects when they require the involvement of other business teams.
Connect Zendesk and Jira
Quickly submit bugs to Jira and track progress in real-time all from within Zendesk to keep customers updated.
Connect Zendesk and Trello
Visually organize your support tasks in a Trello Kanban board or use boards to keep internal stakeholders informed.
Connect Zendesk and HubSpot
When key accounts submit tickets in Zendesk, keep their account managers informed by syncing updates into HubSpot.
Unito supports the following Zendesk fields
"The most successful businesses understand the importance of infusing great customer experiences into everything they do. Unito is key to helping companies provide the best customer service experiences by keeping people in sync as they collaborate across tools and teams."
Explore all of our other integrations
Click on any tool logo to learn more
Build your own unique Zendesk workflows with Unito
More information to help you get started
Tools
Sync Tickets From Zendesk to Your Project Management Tool With Unito
Maintain visibility into your tickets, keep things organized, and better collaborate with other teams by syncing Zendesk to other collaboration tools.
How to
How to Use Zendesk Like a Pro: 5 Tips and Tricks
There are a ton of useful Zendesk features that fly under the radar or are underutilized by most users.
Collaboration
How to Build Your First Workflow With Unito
With Unito, you can optimize your workflows by integrating your tools. Learn how to build your first workflow from start to finish.
Align teams, gain visibility, and be more productive.
Try Unito for two weeks, absolutely free. No credit card required.
