NEW! Sync Zendesk to unlock more workflows!
By integrating Zendesk to other tools, agents can connect to developers and have unprecedented real-time collaboration to solve tickets. With two-way syncing, allowing teams to focus on the issues without leaving their favorite tools.
Keep engineers in the loop and let them know what issues to prioritize.
Automatically create tasks for your most critical tickets.
Sync comments as internal notes in Zendesk to keep agents updated
Stay up to date on the status of your tickets from another tool.
Sync feature requests to your favorite PM tool to help plan your roadmap
All the information you need, wherever you need it.
Unito provides a very reliable and easy to implement sync interface between Jira and our Design team ticketing solution - Kudos to the Unito team for providing an awesome app.
Senior Software Management Consultant
After we got frustrated with other solutions, we gave Unito a try and it was the perfect match. Easily customized exactly to our needs, a breeze to set up and manage and backed by an amazingly responsive and helpful team!
Unito brings together our multidivisional team so everyone can use their preferred tool without worrying about missing important information.
Senior Coordination of Web Production
Using one way Sync tools like Zapier or IFTTT can be a great solution to many problems, but tasks generally need to be synced in both directions to unlock collaboration. One-way Sync means you copy a task from one tool into another, but if someone makes any change to that task after you move it, you’ll never see it. That’s no collaboration; it’s just spamming.
Two way Sync unlocks the power of your teams no matter what tools they use. By syncing tasks, due dates, assignee, comments, attachments, and all of the other context around the key element of work in a team, Unito lowers the barriers to cross-functional collaboration.
When you use Unito to build Syncs between and across tools, you unlock unlimited new cross-team workflows. Share just a crucial few tasks from your tool of record to a freelancer. Merge tasks from 10 different projects into one huge backlog. Build automated live reports of key tasks from many teams in one place. The sky’s the limit.