Workflow Management: What It Is and Why It Transforms Projects
Workflow management is how you keep your workflows productive and effective. Instead of letting your workflows run the show, you’re taking an active approaching in continually improving them. Here’s how it works.
Stakeholder Management: A Guide for Project Managers
As the projects you manage get bigger and more complex, you’ll start to notice you’re dealing with more and more people on a daily basis. This is where stakeholder management becomes so important.
Product Backlog Management for Cross-Functional Teams
Here’s how you can manage a product backlog across multiple tools and sources. Capture input, apply prioritization, and deliver work engineering can build.
11 Best Examples of Workflow Management Software
With workflow management software, you can turn ad-hoc work into devined processes that mean your projects succeed every time. Here are some of the best examples.
How to Export Jira Projects to Microsoft Excel (3 Methods)
Not everyone works in Jira, and sometimes you need to build reports for stakeholders. Here’s how you can export Jira issues to Excel and do just that.
A Beginner’s Guide to Incident Management
If you’ve ever been in the middle of some work only to have an app crash, you know the pain and panic of a failing IT service. If that app is back up and running in just a few minutes, it’s thanks to an effective incident management process.
How to Report on Asana Project Status in Google Sheets With Automated Updates
Learn how to use Unito to report on Asana project status in Google Sheets with automated two-way updates.
4 Jira Service Management Integration Options
Jira Service Management is a powerhouse for IT teams, but it’s highly dependent on data from other tools. Here are your options for getting that data.
Business Process Management: Unito’s Ultimate Guide to Getting More Out of Process
Business process management is about turning every process into its most efficient, effective self. Here’s how it’s done.
Salesforce Case Management – Best Practices from A Service Cloud Consultant
Urgency is the name of the game when it comes to Salesforce case management in Service Cloud. The initial response time to a customer’s problem is the most crucial factor, often making the difference between […]
What is IT Service Management (ITSM)?
IT service management (ITSM) refers to the practical services, routines, and software owned by a modern IT department. Here’s what that looks like in 2024.