Jira Service Management ticket escalation workflow for itsm teams
Accelerate ticket escalation with Jira SM integrations for ITSM
Unito's integrations eliminate manual tasks and the need for complex scripting, enabling IT teams to work more efficiently and collaboratively at the lowest total cost.
Top brands rely on Unito to boost efficiency and cut costs
400hrs saved per year
Unito completely eliminated SEKO Logistics need to manually keep support tickets up to date between ServiceNow and Jira.
$300K saved per year
By automating manual tasks, Cloudwerx reclaimed at least 50 hrs per week, allowing teams to focus on higher-value activities.
$1.2M saved per year
By eliminating complex coordination, teams gained an estimated 350 hours back per week. This had a huge impact on productivity.
The difference Unito makes for ITSM teams
Fully configurable no-code
Quickly set up, tune, monitor, and evolve your integrations through a user interface that gives deep configuration options that anyone can understand. No code to write, troubleshoot, or update when a process or API changes.
True sync, out of the box
Achieve true interoperability with bidirectional syncing capabilities, configurable field mappings, and real-time updates across your integrated systems, including historical data.
Extensible enterprise platform
Integrate 50+ business apps out of the box or extend with your own connectors. All on scalable, secure, and compliant infrastructure.
Unito is trusted by Fortune 500 companies and global brands
Convert repetitive manual tasks from time drains to real ROI
Our enterprise users see an average ROI of x4.7 using Unito's fully configurable workflows. Schedule a demo with our sales team to learn how.
Seko Logistics optimized ticket management and saved employees 26 hours a month with Unito
Logistics
1900 Employees
Ticket Escalation
Schaumburg, Illinois
$57K+
saved annually
Unito isn’t just a nice-to-have—it’s a necessity once you realize how much time and effort it saves.
— Loren McDowell , IT Operations Manager @ Seko Logistics
Accelerate your teams using Unito's industry-leading connectors
Contact an integrations expert today
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