True customer success through automation

Empower your Customer Success team by connecting the tools you’re already using. Unito’s deep 2-way integrations can help them coordinate faster, automate ticket dispatch, improve retention and increase collaboration across departments and/or with customers.

Sales Operations

"In just two weeks of using Unito, I’ve seen more HubSpot work getting crossed off and completed. We got an immediate sense of the difference."

Milan Soekhai , Digital Marketing Manager @ Krijgsman Retail Services

Success starts with a simple sync

From escalating tickets to collaborating with technical teams, customer success workflows depend on working quickly and efficiently across tools.

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Ticket escalation made easy

Escalate tickets to the software dev team with full visibility into progress and communications by syncing issues, bug and feature request data between Zendesk, Intercom, Jira Service Desk, GitHub, GitLab, Bitbucket and Jira without anyone leaving their interface of choice.

See how it's done

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Expedite and facilitate customer handoff

Sync data from a CRM to support tools so your CSMs can seamlessly jump into any issue with the latest customer contact information on-hand. Any changes made in the support tool are then instantly reflected in your CRM and vice versa.

Learn to sync support and software

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Streamline your post-sales activity

Provide CSMs with instant access to pertinent customer data from deals or opportunities closed by syncing your CRM and support tools so teams can launch the post-sales process with the most recent customer information and meet their expectations from the start.

Start with a pre-sales workflow

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Auto-aggregate data to a single spreadsheet

Report on customer success metrics, track dispatched and escalated tickets, and more with an automated workflow that sends data from your support tools straight to and from Google Sheets, Microsoft Excel, or Airtable.

Learn how to build dynamic progress reports

How to Unite Project Management with IT Ticketing Using Jira and Wrike

"Unito grants more visibility to executives and projects managers. Syncing Jira and Wrike provided more clarity in our reporting and enables collaboration between teams." - Chris Adams, IT Administrator at Hope International

Read the case study