Nam Lai, Author at Unito

Nam Lai

Nam is a Senior Product Manager at Unito, where he works closely with engineering and cross-functional teams to ship scalable, integration-driven products. With years of hands-on experience owning backlogs, prioritizing features, and running sprint-level execution, Nam focuses on turning strategy into clear, buildable plans that teams can actually deliver on. His work centers on aligning product, engineering, and stakeholders through practical frameworks that keep development moving without sacrificing quality.

An illustration of a megaphone coming out of a phone, representing sending customer feedback to jira.

From Customer Feedback to Jira: Keeping Context Intact

Connect customer feedback from support, sales, and surveys to Jira. Keep customer context intact from initial request through shipped feature.

An illustration of a man and woman in front of charts, representing a product-engineering dashboard.

How to Build a Product-Engineering Dashboard

How to build a dashboard that both product and engineering trust. Show alignment metrics, not just velocity charts or roadmap views.

A woman sitting at a computer, representing a guide to Jira for product managers.

Jira for Product Managers: What You Actually Need to Know

What product managers actually need to know about Jira. Which features matter, which you can ignore, and how to maintain visibility without micromanaging.

An illustration of a man checking a path on a large screen, representing a guide to alignment between roadmaps and sprints.

From Roadmap to Sprint: How to Keep Product and Engineering Aligned

How to connect quarterly roadmaps to two-week sprints. Create traceability from strategic commitments to sprint tasks without manual updates.

An illustration of a woman on a scooter, representing sprint planning.

Sprint Planning Best Practices for Product Managers

What PMs should bring to sprint planning, what to leave alone, and how to stay informed without micromanaging. Practical PM-engineering alignment advice.

An illustration of two people organizing files on a webpage, representing a prioritization framework.

7 Feature Prioritization Frameworks That Survive Stakeholder Pressure

RICE, MoSCoW, and other prioritization frameworks are compared. Learn why priorities drift after planning sessions and how to make decisions stick.

Two scientists adding ingredients to a flask, representing product backlog management.

Product Backlog Management for Cross-Functional Teams

Here’s how you can manage a product backlog across multiple tools and sources. Capture input, apply prioritization, and deliver work engineering can build.