Intercom two-way integration

Establish deep two-way workflows between the apps and tools you use. Unito syncs conversations back and forth between Intercom and your other work software based on simple rules and filters set by you.

Note: the functionality of Lite connectors may change as we test and improve them.

Customize your workflow with the perfect pair

Sync Intercom + Asana with Unito

With a little help from Jeremie Ponak - Product Marketer at Unito - learn how to set up a Unito two-way flow to sync Intercom conversations with Asana tasks.

Example rules for an Intercom sync

Two-way integrations between Intercom and your other tools

Unito connects your Intercom teams with your other tools and keeps everything in sync. New conversations and their updates flow seamlessly back and forth between Intercom and the rest of your stack.

Map fields between the apps you are integrating

Define how and what information is synced

You determine exactly what information flows from your Intercom teams to other tools and vice-versa. Create rules and filter team conversations based on your requirements, so only the right information is shared. Then, define how fields are mapped between your tools, so everything is always where you need it to be.

"As a new user, I've spent hours trying to build a zap, while with Unito I spent 20 minutes building the exact same thing."

Juli Durante , Director of RevOps Services @ Impulse Creative

Real-time updates in all tools

Learn how 7 River Systems uses Unito to give real-time progress updates to their clients, and allow them to access key project information from whatever work management tool they work in.

Read the case study

Unito syncs the following Intercom fields:

Intercom is a Lite connector, meaning you can only sync certain fields and some features may be unavailable. Let us know if there are any fields or features you'd like to see added to this connector!

Conversation fields One-way icon: info Two-way icon: info
Assignee icon: info
Attachment icon: info
Boolean (custom field)* icon: info
Note icon: info
Contact icon: info
Decimal number (custom field)* icon: info
First reply icon: info
Number (custom field)* icon: info
Tag icon: info
List (custom field)* icon: info
State icon: info
Text (custom field)* icon: info
Title icon: info
Link to conversation icon: info

* Custom fields are only available with certain Unito plans. Visit our pricing page for more information.

See everything Unito's Intercom integration can do in the Unito Help Center.