Unito Blog Category: Customer Support - Page 2 of 2 It’s cheaper to retain an existing customer than to get a new one, and your customer support teams are the front-liners in this fight. Here’s how you can help them do their best work.

Customer Support (page 2)

It’s cheaper to retain an existing customer than to get a new one, and your customer support teams are the front-liners in this fight. Here’s how you can help them do their best work.

How to Sync Tickets between Jira Service Management and Jira Cloud Automatically

It’s easy to sync issues between Jira Software and Jira Service Management with Unito’s no-code, automated 2-way workflow.

How to Fix Your Customer Service Escalation Process

If your most important tickets are getting caught in limbo, your customer service escalation process is broken. There are some clear, easy ways to solve it.