Azure DevOps ticket escalation workflow for itsm teams

Accelerate ticket escalation with ADO integrations for ITSM

Unito's integrations eliminate manual tasks and the need for complex scripting, enabling IT teams to work more efficiently and collaboratively at the lowest total cost.

Get a demo

400hrs saved per year

Unito completely eliminated SEKO Logistics need to manually keep support tickets up to date between ServiceNow and Jira.

Read the case study >

$300K saved per year

By automating manual tasks, Cloudwerx reclaimed at least 50 hrs per week, allowing teams to focus on higher-value activities.

Read the case study >

$1.2M saved per year

By eliminating complex coordination, teams gained an estimated 350 hours back per week. This had a huge impact on productivity.

Read the case study >

The difference Unito makes for ITSM teams

Painless change management and faster time to value

Rollout takes weeks, not months, so you can implement Unito across your organization predictably and painlessly without disrupting existing processes or involving any third-party consulting services.

Effortless upkeep

Maintenance is our responsibility, so you never have to worry about broken code or keeping up with changing APIs. Troubleshooting is painless, and if there is an issue, our industry-leading support team can assist and guide, ensuring a smooth resolution.

Enterprise-grade security

Rest assured with robust security measures that meet enterprise standards, including SOC2 Type 2 certification and compliance with all global privacy laws. The Unito platform never stores your sensitive data.