How to Easily Integrate ServiceNow Jira with a Low-Code Solution
Integrate ServiceNow and Jira without writing a single line of code with Unito’s 2-way integration to simplify ITSM operations for your org.
How to Create an Azure DevOps Roadmap in Other Tools
If you manage projects in Azure DevOps, you’re likely someone who prefers to minimize the amount of tracking in project plans while following an Agile methodology. Azure DevOps (or ADO) offers a range of options […]
4 Jira Service Management Integration Options
Jira Service Management is a powerhouse for IT teams, but it’s highly dependent on data from other tools. Here are your options for getting that data.
Salesforce Case Management – Best Practices from A Service Cloud Consultant
Urgency is the name of the game when it comes to Salesforce case management in Service Cloud. The initial response time to a customer’s problem is the most crucial factor, often making the difference between […]
What is IT Service Management (ITSM)?
IT service management (ITSM) refers to the practical services, routines, and software owned by a modern IT department. Here’s what that looks like in 2024.
How To Set Up a No-Code ServiceNow-Smartsheet Integration
Here’s how to configure a no-code 2-way flow that turns ServiceNow records or incidents into Smartsheet rows and back with real-time updates.
How to Securely Sync ServiceNow Incidents with Google Sheets
This guide will show you how to connect a ServiceNow instance to Google Sheets so you can sync records and spreadsheet rows with a no-code, yet fully configurable workflow. In this tutorial, we’ll demonstrate an […]
5 Essential ServiceNow Integrations for ITSM
IT departments manage some of the most complex workflows in their organization. Here are some of the integrations that make that work much smoother.
An Overview of IT Service Management (ITSM) in ServiceNow
Understand the key ServiceNow ITSM modules and how they can transform your IT operations. We cover everything from DevOps to service catalogs.
How To Set Up a No-Code ServiceNow-Jira SM Integration
Here’s how you can integrate ServiceNow and Jira Service Management with 2-way sync, without having to write script or code of any kind.
How To Set Up a No-Code monday.com-Servicenow Integration
In this walkthrough, you’ll learn how to sync ServiceNow incidents and monday.com tasks with automated 2-way updates.