One of the frequent questions we get from our users is, why do their names appear to be the source of all comments and updates when they do a sync between Asana and GitHub?
The reason for this is that Unito’s system uses the account that you activated the sync with, between Asana and GitHub. Therefore, if you used your own personal account, then your name will appear as the originator of all comments and changes synced.
However, the system does show within the description who actually wrote the comment or made the change. It looks something like this:
This can still be a bit confusing, and we understand that. This is why we recommend the use of sync accounts. You can learn more about the steps to creating sync accounts. Sync accounts are basically a neutral account that will be used to sync the changes between Asana and GitHub and thus not show your personal name.
Now, you might be worried that creating sync accounts will take time and too many steps, in that you would have to create new email accounts to then create new accounts under Asana and GitHub. However, you can quickly and easily create a dedicated email for your sync accounts in an instant! Here’s how:
Your email is built to take in all emails going to say: [email protected].
What you may not know is that it is also built to receive all emails going to [email protected].
(with +anything being whatever combination of text/numbers you like)
This means that you can create [email protected] and use this as your email for the sync accounts for example.
If you do not want to flood your inbox with more emails that go to this sync specific email address, you can create a filter to archive or move directly to a specific folder all emails arriving for this particular address.
So just like that, your creation of sync accounts has just gotten easier and faster! Now, you just need to create the Asana & GitHub sync accounts with this new email address and use these accounts to create your sync.
With the use of sync accounts, your integration will be more seamless and easier to comprehend. Here is what a comment would look like instead:
This email trick can be used for a variety of other uses. For example, you could have all your social media accounts use [email protected] and all your online tools could use [email protected]. This can be of tremendous help to better organize all your accounts and the emails associated with them.