Customer and IT Support resources for any use case

Choose the tool you’re using or browse our resource library to simplify your customer and IT support workflows. We’ll be adding more templates and content soon, so check back often.

Click through the buttons below to filter templates by team, or click All to see our entire library.

How to sync Zendesk Tickets with tasks in any tool


This guide will show you how to turn Zendesk tickets into tasks in other tools and vice versa with a demo featuring Wrike.

Create Trello Cards Based on HubSpot Deals, Tasks, or Tickets


Connect HubSpot with Trello to sync cards and deals, tasks, or tickets.

Sync Salesforce opportunities, tasks, or contacts with

Request support from other teams, assign tasks remotely, or collaborate seamlessly between Salesforce and

Assign dev work in GitHub from your board

Turn tasks into GitHub issues to easily assign dev work from the comfort of your favorite board

Set Up a Ticket Escalation Queue Between HubSpot and Jira


Learn how to sync Jira Issues with HubSpot tickets to set up a simple, automatic escalation queue.

Sync HubSpot Deals, Tickets, or Tasks with Boards

Learn how to sync boards to HubSpot deals, tasks, or tickets with Unito.

Send Intercom Conversations to Boards


Here's how to get other teams to support your customer-facing squads even if they're using different tools.

Sync Jira Issues to Tasks


Connect with Jira to ensure teams can work together no matter which tool they prefer. No more manual entry in multiple places, no more switching screens to copy-paste.

Webinar: Learn to Sync Asana tasks with Jira issues


Unito's product team shows you how to save time and improve collaboration between technical and non-technical teams with a two-way sync.

Build an Issue Escalation Queue With Jira Service Management

Jira Service ManagementJira

Learn to sync Jira issues with Jira Service Management through Unito's no-code, automated 2-way integration to build an escalation queue.

Sync GitHub Issues With Asana Tasks


Connect GitHub and Asana to Unito in order to keep issues and tasks in a real-time two-way sync to streamline bug reports, feature requests and more.

Learn More About Unito’s Activity Stream

All tools

This feature keeps track of all activities across your workspace in 24-hour increments, including: a timestamp, activity type, updated fields, status, original and updated work items, a link to your flow and associated workflow.

Connect Intercom With Asana


Sync conversations and tasks quickly and effectively. Similar steps apply to other project management tools including: Asana, Trello,, ClickUp and more

Create Asana Tasks Synced With BitBucket Issues


Simplify task management between a team in a Git repository and a team in Asana or any other project management tool.

Export Google Contacts to a Spreadsheet

Google ContactsGoogle SheetsMicrosoft Excel

Every time you add a new Google Contact, Unito will automatically sync selected data to a new row in a Google Sheets or Microsoft Excel Spreadsheet.

Sync Wrike Tasks With Jira Issues


Integrate Jira with Wrike to sync issues and tasks quickly and effectively. Similar steps apply to other project management tools including: Asana, Trello,, ClickUp and more.

Sync GitHub Issues With Trello Cards


Connect issues and cards through Unito’s automated no-code integration.

Sync Notion With Google Calendar

NotionGoogle Calendar

Connect Notion pages with events in Google Calendar to align on shared dates, times, guests and more with Unito's automated 2-way sync.

[Template] Build a Simple Ticket Triage in Trello


This Trello template is ready-built for integration with Unito to help you see support tickets represented in Trello.

[Template] Report on Jira Issues With Google Sheets

JiraGoogle Sheets

This free template for Google Sheets lets Unito users report on work in Jira automatically.

[Template] – Create a Simple Ticketing System in Notion


Track support tickets without ever leaving Notion with this database template.

[Template] Craft a GitHub Issues Report in Notion


Track progress on GitHub issues without leaving Notion with this database template.

[Template] Submit a Jira Sprint Report From Notion


Looking for an easy way to report on work in Jira through Notion? Try this database template for Notion.

[Template] Generate a Jira Sprint Report From Notion


Collaborating with teams that love Jira? Use this Notion template to report on their progress, track their work, and more, without touching their Jira projects.

[Template] Report on GitHub Issues From Notion


Working with teams that love GitHub but you don't want to leave Notion? Use this template to build a database of GitHub issues so you can collaborate without leaving Notion.