Category: Workflows

Jerseys for hockey, baseball, and basketball, representing a cross functional team
Collaboration

What Is a Cross Functional Team?

Most of the teams at your organization are like a sports team. They might play different positions, but they’re all generally doing the same thing. Sometimes, you need a team that’s a little more varied to nail trickier projects, more like a rock band. Here’s what a cross functional team is (and why it’s like a rock band).

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An illustration of elevator buttons, the up button glowing, representing the support ticket escalation workflow.
Collaboration

What Is the Support Ticket Escalation Workflow?

Even the most dedicated customer support agents sometimes need help from other teams. Whether they need engineering to jump onto a new bug or the billing team to handle a billing issue, some tickets need escalation. That’s where this workflow comes in.

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An illustration of the finish line at a foot race, representing the sprint execution workflow.
Project Management

How to Optimize Sprint Execution Workflows With Unito

Maybe you’ve managed to optimize your workflow right up to dealing with the work in your backlog. But what should you do if your sprints always leave your developers out of breath? Here’s how you can optimize your sprint execution workflow.

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An illustration of a pool with swimming lanes, representing a sprint execution workflow.
Project Management

What Is a Sprint Execution Workflow?

You’ve gone through the backlog, prioritized what needs to happen, and planned your next sprint. There have been meetings and messages, and everyone knows what they’re supposed to do. Now you just need a way to stay updated on how their work is going. You trust your developers to get things done, but you want the ability to identify and address blockers as they happen. You’re here to help your team, and you want to know exactly where and when to give that support. Find out how the sprint execution workflow makes this happen.

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Project Management

What Is a Project Reporting Workflow?

With numerous communication channels and work management tools at our fingertips, getting updates on a project should be super simple right? Well, that’s not always the case.

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An illustration of a cross-company project workflow
Project Management

What Is a Cross-Company Project Workflow?

Working across teams is hard. You have to manage different expectations, different ways of doing things, and sometimes completely different tools.. But what if, instead of teams, you’re dealing with completely different companies? The same challenges are often made worse by the fact that you’re not dealing with colleagues — unless you have a really strong cross-company project workflow.

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Project Management

What Is Change Management?

Whether it’s a funding round or a new competitor, nothing will ever be the same again. Here’s how you use change management to handle it.

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