Category: How to

Birds of multiple colors, representing going from new hire to full collaborator

How To Go From New Hire To Full Collaborator

There’s a lot to learn when you start a new job. Lots of names, new processes, the wifi password… While you get that figured out, here’s how you can make sure you’re on the fast track to being great at your role.

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Incident management
How to

A Beginner’s Guide to Incident Management

If you’ve ever been in the middle of some work only to have an app crash, you know the pain and panic of a failing IT service. If that app is back up and running in just a few minutes, it’s thanks to an effective incident management process.

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