Collaboration

We’re all about helping people do their best work together. Break down the barriers between teams and get everyone pushing in the same direction with tips, tricks, and articles about solving some of the most common collaboration challenges.

A stack of money with a graph line going up, representing sales managers

Sales Managers: What They Do and How To Do It Better

Sales managers spearhead their team’s effort as they strive to hit ambitious sales goal. These managers need to know how to work collaboratively, lead their team through tough times, and more. Here’s more about this crucial role.

Logos for Trello, Smartsheet, and SMG Bahamas, with the words Case Study written above

Case Study: How SMG Bahamas Supercharges Construction With Unito, Trello, and Smartsheet

“You can say what you’ve done, and thanks to Unito no one had to go through the pain of collecting the information.” – Brendan Ginns, General Options Manager at SMG Bahamas

A stack of toppling books stopped by a bookend, representing dependencies in project management

Dependencies: What They Are and How They Affect Project Management

Complicated projects often have dependencies, meaning some tasks can’t be completed until another task is done. Here’s how you can manage these tricky relationships.

Workflow diagram

Workflow Diagram: What It Is and Why You Need One

Before everyone had a GPS in their pocket, we used maps to get around. Find out how the workflow diagram can be your map for doing your best work.

A pair of glasses, representing SMART goals

SMART Goals: What They Are and How To Create Your Own (With Examples)

Struggling to hit your goals? With SMART goals, you can make sure success is specific, measurable, achievable, relevant, and time-bound. Learn how you can create your own SMART goals.

A bar graph on a board, representing the progress report

How To Write a Progress Report (With a Free Template)

A progress report is how you let everyone else know what your team’s been up to. Learn more about what goes into writing a progress report and get a free template for writing your own.

Micromanagement

End Micromanagement: 6 Signs of Micromanagement (and What To Do Instead)

While micromanagement might feel like good-natured extra diligence — and the best way to keep your team on track — it’s actually a highly toxic workplace issue that will do more harm than good.

A computer monitor surrounded by symbols for chat, income, and statistics, representing CRM software.

What Is CRM Software and Which One Should You Use?

We’re way past the time of the Rolodex. So how do today’s teams keep track customer information? They use CRM software.

An open book, representing the user story.

The User Story: What It Is and How It’s Used

Want to find out what happens when you mash story time with software development? Learn the definition of the user story, get some examples, and find out how they’re used as a launchpad for development work.

A funnel, representing the sales process

What Is a Sales Process?

Famously, salespeople should always be closing, no matter what. But that’s not really how things work nowadays. Prospects are so inundated with demands for their attention that you need to be a bit more subtle. That’s where the sales process comes in.

A speedometer, representing the KPI

KPIs: What They Are and Why You Need Them

How do you know that you’re hitting your goals? Sometimes, you need some kind of metric to track progress. That’s what KPIs are for.